If you are not completely satisfied with your purchase, you can return the product free of charge and receive a replacement item or a full refund. This policy applies to all products bought from URBN_CHIC LLC.
Our customer service team will be able to assist you with all eligible returns. Please email within 30 days of delivery to begin the return process.
Please note, we require all returns to be processed through our customer service team. If you do not reach out to our team via email or if you return your products without our consent, reimbursement will not be initiated.
DAMAGED OR MISSING PRODUCTS
CANCELLATION OR ORDER CHANGE
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